We have a no shoe, food & drinks policy in our role play and soft play areas. Socks must be worn.

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All food and drink must be eaten at the table. This is not only to keep the toys clean, but to provide a safe environment for all children including children who suffer with allergies.

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Each play session is an hour & a half.

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Please report any injuries or accidents to a staff member.

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Children of all ages are welcome at Itsy Bitsyccino, but the role play is specifically designed for children (0 – 5 years). If you have any over 5's with you during your visit or party their will be some things they cannot play with.

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To ensure everyone has a safe time playing at Itsy Bitsyccino, running, chasing and crashing games are not allowed.

Persons causing wilful damage to the play centre facilities will have to pay for any damage caused.

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Itsy Bitsyccino does not accept responsibility for the supervision of children. All children must be supervised by a responsible adult/guardian at all times. Parents/carers are responsible for the behaviour and well-being of the child in their care.

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Please book a ticket per each child attending. We do offer a sibling discount which is redeemable at the cafe. Please let us know of any siblings on arrival.

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Due to space and safety we ask that no more than 2 adults attend with each child booked on. If you plan to bring any more adults, please drop us a message and we can let you know if there is space. 

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Please do not arrive before the allocated session time, we will not be able admit you in before as we have to allow enough time to clean the space ready for your play session. We politely ask you vacate promptly when your session time ends. 

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Any aggressive behaviour, language or rough play will not be tolerated and you will be asked to leave and not be refunded.